Claims for Health Care Reimbursement (HCR), Dependent Care Reimbursement (DCR), and Health Reimbursement Arrangement Accounts (HRA Claims) may be filed manually for reimbursement or electronically with the use of a Benny Card (if offered).
Electronic/Benny Card Claims: Claims may be filed electronically with your Benny Card. PAI provides you a Benny Card that allows you to pay for eligible, out-of-pocket expenses by simply swiping your Benny Card at a qualified merchant. For more information on how and where to use your Benny Card click here.
Manual Claims: Claims may also be filed manually by submitting a claim with supporting documentation to our office via standard mail, fax or secure e-mail. Unlike electronic claims (Benny Card), manual claims are not instant and may take up to two business days to process and pay. Manual claims may be submitted only if you have not used your BennyCard to pay for the qualified service or product. Submit your manual claim with a completed claim form to:
Precision Administrators, Inc.
3240 W. Britton Road Suite 202
Oklahoma City, OK 73120
Fax 405-507-0700
claims@paitpa.com
The claim form must be filled out in its entirety, signed by the claimant and must be accompanied by an itemized receipt. IRS regulation requires the itemized receipt to include the following information:
- Date of Service (the date of service must fall within your Plan Year)
- Type of Service
- Cost or patient responsibility
Our Claims Department will not process your claim if the above information is not included in your receipt.
An Explanation of Benefits (EOB) is an excellent source of documentation for a reimbursement request. If you have contracted a service with a provider, such as an orthodontist or chiropractor, PAI will require a copy of the contract or payment agreement as well as proof of payment. The reimbursement request is allowed only if the treatment/service is incurred during the plan year in which you are requesting reimbursement. If the treatment/service is ongoing or continues after the expiration of the current plan year's grace period, proof of continued service will be required.
PAI processes manual reimbursement claims every business day. The quickest way for you to receive your funds is by signing up for electronic or ACH Deposit. Please submit an ACH Form directly with your claim request. (Insert ACH Credit Form)
If you choose to receive your reimbursement via manual or paper check, PAI makes no guarantee of the arrival of the funds. PAI utilizes USPS to deliver reimbursements. Unless directed otherwise by your employer, the reimbursements are mailed to your Employer's Address. If a Stop Payment is requested on a check, the $19 fee is deducted from the original gross amount of the claim check.